Frequently Asked Questions

What is an ISP? An ISP (Internet service provider) is a company that provides individuals and other companies access to the Internet and other related services such as web hosting.

What is web hosting ?

In order to publish a website online, you need a web host. The web host stores all the pages of your website and makes them available to computers connected to the internet.

What if I don’t have a web host ?

The client may choose to establish a separate contract with a web host, or a web design agency can establish you with one.

How do I register a domain name ?

Domain names can be registered through many different companies (known as “registrars”) that compete with one another. You will find a list of accredited registrars at ICANN, or a web design agency can register you with a domain.

Do you volunteer your skills for non-profit organizations ?

We offer special discounted rates to non-profit agencies located in the US and Canada. We reserve the right to request a copy of the organization’s Articles of Incorporation to verify its non-profit status.

Does my website need custom graphics and photos ?

Your website is a reflection of your business so it should be consistent with the look and feel of your business. We use custom graphics, photographs, and creative design techniques to give your website a unique and highly personalized look that compliments and enhances your company image.

How effective is E-Commerce ?

Consumer confidence appears to be growing. Online retail sales is significantly increasing each year. According to Fortune magazine the top online sellers include books, music, videos, electronics and toys. Here is an article from another website that explains 5 things we hate about online shopping.

Can you guarantee my search engine rankings ?

No one can guarantee any ranking in any search engine – including us, even as good as we are. Our results are our guarantee that we’ve had great success with search engine optimization.

Will you teach me how to maintain my web site ?

For a small fee we will show you how to perform text updates and/or changes to images. However this will require the client to have access to specific software which we do not provide.